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NGV Gala Competition

We are excited to be collaborating with the National Gallery of Victoria for the NGV Gala for our first ever off site bar. The team from The Bar in Melbourne have developed a selection of cocktails for the NGV Gala based on the restaurant’s culinary identity, cooking technology, and the world-exclusive exhibition Escher X nendo | Between Two Worlds.

We are also excited to announce that as a token of our appreciation for our diners we will be giving away two tickets to attend the gala celebration. Until the 28th of November when booking online quote ‘NGV Gala’ in the Special Requests section to participate in the draw for the two gala tickets. Full terms and conditions below.

20 November 2018
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TERMS AND CONDITIONS


  1. The Dinner by Heston Blumenthal National Gallery of Victoria competition (Competition) is governed by and subject to the following Terms and Conditions.

  2. Participation in this Competition constitutes an acceptance of these Terms and Conditions.

  3. Information on how to enter and prizes form part of these conditions of entry.

  4. The Competition commences at 11:00am on Wednesday 21 November 2018 and will conclude at 11:59pm Wednesday 28 November 2018 (Competition Period).

  5. Eligible participants in this Competition must be Victorian residents aged eighteen (18) years of age or over and not prohibited from Crown in accordance with clause 30 (Participants).

  6. A copy of these Terms and Conditions will be made available at: https://www.crownmelbourne.com... or https://www.dinnerbyheston.com...

     

TO ENTER:

  1. To receive one (1) entry into the Competition, the Participant must complete the following steps:

    1. Make one (1) online reservation at Dinner by Heston Blumenthal during the Competition Period from either dinnerbyheston.com.au or crownmelbourne.com.au/restaurants/premium/dinner-by-heston/info-booking; and

    2. Within the reservation, type the code “NGV Gala” in the ‘Special Requests (not guaranteed)’ section.

  2. If a Participant cancels their reservation prior to the end of the Competition Period, their entry will be deemed void.

  3. Participants may enter multiple times provided each entry is submitted separately in accordance with the entry instructions above in clause 7. 

  4. No other method of entry will be accepted.

PRIZE DRAW:

  1. The prize draw will take place from 10:00am on Thursday 29 November 2018 in the Crown Marketing Offices at Crown.  

  2. One (1) valid entry will be randomly selected from the entire pool of entries will be declared the prize winner of the Competition. 

  3. If illegible or invalid entries are drawn, an immediate re-draw shall occur.

  4. Participants are not required to be present at the time of the prize draw to claim the prize.

  5. In the event that a winner has not claimed their prize or Crown has been unable to contact a winner by 10.00am on Friday 30 November 2018, a re-draw will be conducted at 10:15am on Friday 30 November 2018 in the Crown Marketing Offices at Crown.  In the event that the winner of the re-draw has not claimed their prize or Crown has been unable to contact the winner of the re-draw by 4.00pm on Friday 30 November 2018, the prize will be forfeited.

 

PRIZE:

  1. The prize winner will receive a National Gallery of Victoria Gala Celebration 2018 ticket for two (2) people (the winner and their guest) at National Gallery of Victoria, 180 St Kilda Road, Melbourne VIC 3004 on Saturday 1 December 2018 from 8:00pm to 1:00am, valued at $1,000.

  1. The winner of the prize will be notified in writing via email and telephone.

  2. The prize described in clause 16 is only valid for the dates specified. Where a prize winner (including their guest) is not able to redeem the prize (or part thereof) by the dates specified due to physical inability or incapacity, poor weather or any other circumstances beyond Crown’s or the prize provider’s reasonable control, that prize (or part thereof) will be deemed forfeited and will not be redeemable for cash, or any other prize, goods or services.

  3. The prize is strictly non-negotiable, not transferable or not redeemable for cash, or other goods and services.

  4. All meals, beverages, tours, tips, transfers and any other extras not stated in the prize descriptions in clause 16 are the sole responsibility of a prize winner (including their guest).  The prize is not to be used in conjunction with any other offer.

     

IMPORTANT NOTICE TO ALL PARTICIPANTS:

  1. In the event that a prize draw cannot be conducted at the specified time due to unforeseen circumstances outside Dinner by Heston Blumenthal and Crown’s reasonable control, the affected prize draw will take place as soon as is practicable after the delay has been resolved.

  2. If a prize (or part thereof) is unavailable for any reason at the time of the prize draw, Dinner by Heston Blumenthal & Crown will instead award the winner a similar prize of equivalent value (as determined by Dinner by Heston Blumenthal and Crown).

  3. Dinner by Heston Blumenthal and Crown reserve the right and licence to use a selected Participant’s name, suburb, photograph, image and likeness for the purpose of promoting and advertising Dinner by Heston Blumenthal, Crown and the Crown Entertainment Complex.

  4. Dinner by Heston Blumenthal & Crown will handle Participants’ personal information in accordance with the Privacy Act 1988 (Cth) and Dinner’s privacy policy which is available at https://www.crownmelbourne.com... and Crown’s available at http://www.crownmelbourne.com.....

  5. Subject to clauses 7, 17, 23 and 24, Participants’ personal information obtained in relation to this Competition is for the sole use of identifying Participants and winners of the Competition and will not be disclosed to any other organisations outside of the Competition, unless such disclosure is required by law.

  6. Dinner by Heston Blumenthal & Crown shall not be liable in any way if entries are unavailable as a result of technical malfunction or operator fault.

  7. Subject to law, Dinner by Heston Blumenthal and Crown (including its employees, agents and contractors) has no liability to any person for injury (including death), loss or damage whatsoever howsoever arising in connection with this Competition (including the awarding, condition, use or misuse of the prizes).  This clause does not apply to the extent that Dinner by Heston Blumenthal’s and Crown’s liability (if any) arises from an act or omission of Dinner by Heston Blumenthal and Crown in respect of its supply of services and/or goods to a prize winner in the ordinary course of Dinner by Heston Blumenthal & Crown’s business.

  8. Dinner by Heston Blumenthal & Crown may cancel or modify the Competition, but will only do so if this is unavoidable (for example, if the Competition cannot run for technical or administrative reasons that cannot be rectified). Crown will update these Terms and Conditions as soon as is practicable if this occurs.  If the Competition is cancelled, Crown may select the prize winner from eligible entries received at the time of cancellation, if appropriate to do so in the circumstances.

  9. Employees of Dinner by Heston Blumenthal, Crown Group of Companies, Crown Resorts, Crown Melbourne, Crown Perth, Crown Sydney, Crown London Aspinalls and Betfair are not permitted to participate in this Competition.

  10. This Competition is not open to Participants or other persons excluded from the casino pursuant to the provisions of the Casino Control Act 1991 (Vic) or who are otherwise prohibited from entering the Crown Entertainment Complex for any reason, including persons who become prohibited before or after the prize draw and/or re-draw, if applicable (up to the time of receipt or collection of a prize by a prize winner).

  11. Dinner by Heston Blumenthal and Crown’s decision in connection with any aspect of this Competition will be binding and final on every Participant.

  12. Any failure to comply with these Terms and Conditions may result in disqualification of any Participant.  Disqualification will be at Dinner by Heston Blumenthal or Crown’s sole discretion and no correspondence will be entered into.

  13. ‘Dinner by Heston Blumenthal’ means Tipsy Cake Proprietary Limited ABN 54 601 620 580, 8 Whiteman Street, Southbank VIC 3006.

  14. ‘Crown’ means Crown Melbourne Limited ABN 46 006 973 262, 8 Whiteman Street, Southbank VIC 3006.

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Please refer to our Privacy Collection Statement

Privacy Collection Statements

Crown Melbourne Limited (Crown), Dinner by Heston Blumenthal (Dinner) and Analytical Systems Pty Ltd trading as Open Table (Open Table) collect your personal information in order to secure your reservation at Dinner and for marketing purposes. Please refer to the Open Table Privacy Policy for full details about how your personal information will be treated by Open Table. Please note that if you do not provide this information you cannot make an online reservation at Dinner. Please contact Crown Reservations on 03 9292 5777, if you wish to make a telephone reservation instead.  Open Table will disclose your personal information to Crown and to Dinner. Personal information provided by Open Table to Crown and to Dinner will be treated in accordance with the Crown Privacy Policy and the Dinner Privacy Policy respectively. Dinner will disclose your credit or debit card details to Commonwealth Bank of Australia (CBA) in order to process any charges. Your personal information may also be disclosed by Crown and/or Dinner to its associated entities. Please note that associated entities of Dinner may include one or more entities located outside of Australia (Overseas Recipients) which are not bound by Australian privacy laws. In providing your personal information to Dinner (including via Crown or the Open Table booking system) you expressly consent to such disclosure. Please refer to the Crown privacy policy at www.crownmelbourne.com.au/general/privacy-policy, the Dinner Privacy Policy at www.dinnerbyheston.com.au and the Open Table privacy policy at https://www.opentable.com.au/l... for full details, including how you may access, update, correct your personal information and/or complain about a privacy breach. Dinner by Heston Blumenthal Crown Towers, Level 3, 8 Whiteman Street, Southbank, 3006.

Privacy Collection Statements

Crown Melbourne Limited (Crown), Dinner by Heston Blumenthal (Dinner) and Analytical Systems Pty Ltd trading as Open Table (Open Table) collect your personal information in order to secure your reservation at Dinner and for marketing purposes. Please refer to the Open Table Privacy Policy for full details about how your personal information will be treated by Open Table. Please note that if you do not provide this information you cannot make an online reservation at Dinner. Please contact Crown Reservations on 03 9292 5777, if you wish to make a telephone reservation instead.  Open Table will disclose your personal information to Crown and to Dinner. Personal information provided by Open Table to Crown and to Dinner will be treated in accordance with the Crown Privacy Policy and the Dinner Privacy Policy respectively. Dinner will disclose your credit or debit card details to Commonwealth Bank of Australia (CBA) in order to process any charges. Your personal information may also be disclosed by Crown and/or Dinner to its associated entities. Please note that associated entities of Dinner may include one or more entities located outside of Australia (Overseas Recipients) which are not bound by Australian privacy laws. In providing your personal information to Dinner (including via Crown or the Open Table booking system) you expressly consent to such disclosure. Please refer to the Crown privacy policy at www.crownmelbourne.com.au/general/privacy-policy, the Dinner Privacy Policy at www.dinnerbyheston.com.au and the Open Table privacy policy at https://www.opentable.com.au/l... for full details, including how you may access, update, correct your personal information and/or complain about a privacy breach. Dinner by Heston Blumenthal Crown Towers, Level 3, 8 Whiteman Street, Southbank, 3006.

Dinner by Heston Blumenthal Gift Card – Terms and Conditions of Use

1. Introduction

The terms and conditions of use as set out in full below apply to all Dinner by Heston Blumenthal Gift Cards issued by Tipsy Cake Pty Ltd (ABN 54 601 620 580).

BY PURCHASING, REDEEMING OR ATTEMPTING TO REDEEM A DINNER BY HESTON BLUMENTHAL GIFT CARD YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS OF USE.

We recommend you read these terms and conditions of use carefully before using the Dinner by Heston Blumenthal Gift Card.

2. Definitions

Terms means these terms and conditions of use.

Gift Card means the Dinner by Heston Blumenthal Gift Cards issued by Tipsy Cake Pty Ltd (ABN 54 601 620 580)

Card Value means the total remaining value on the Gift Card at any time.

Expiry Date means the date of expiration of the Gift Card, being a date 12 months after the date of issue of the Gift Card.

PIN means the unique access PIN printed on the back of the Gift Card or provided to you electronically in respect of the Gift Card.

We/us/our is a reference to Tipsy Cake Pty Ltd (ABN 54 601 620 580) trading as Dinner by Heston Blumenthal.

You/your is a reference to the person in possession of the Gift Card at the relevant time or the person who authorises another person to do anything with Gift Card on their behalf for the purposes of these Terms

3. Using the Gift Card

Purchase of Card

Gift Cards can only be purchased from and issued by us. To purchase a Gift Card fill out the online form via the following link: [http://www.dinnerbyheston.com/vouchers] or call us on +613 9292 5568 during business hours. When purchasing a Gift Card you will need to nominate the amount of value to be loaded on each Gift Card. The minimum value of $200 must be loaded onto the Gift Card at the time of purchase. There is no set maximum value.

Redeeming the Gift Card

Gift Cards are only redeemable at Dinner by Heston Blumenthal restaurants in Australia. Address details for restaurants can be found via the following link: [www.dinnerbyheston.com] or by calling +613 9292 5568 during business hours.

Gift Cards can only be redeemed for goods and services the value of which does not exceed the Card Value. If you wish to purchase goods or services that exceed the Card Value, you must pay the excess amount using another payment method.

Gift Cards can be redeemed up to the Card Value either partially (in several transactions) or in full (in a single transaction).

Checking Card Value

You can check the Card Value of your Gift Card, Expiry Date by calling +613 9292 5568 during business hours.

Expiry Date

Gift Cards are only valid for a period of twelve (12) months commencing on and from the date of issue and expiring on the Expiry Date. Gift Cards must be redeemed within the twelve (12) months period on or before the Expiry Date. Gift Cards after the Expiry Date will be void and not valid for redemption. 

It is your responsibility to keep track of the Expiry Date of your Gift Card.

4. Unused Card Value 

Gift Cards cannot be returned for a refund, reloaded or consolidated to a new Gift Card or any other form of credit.

No portion of the Card Value will be credited, redeemed, refunded or returned as cash or any other form of creditable value (as unused Card Value) either before or after the Expiry Date.

Gift Cards cannot be used to obtain a cash advance or for the purchase of another Gift Card or in exchange for any other type of gift card, gift voucher, discount or reward.

5. Security, Loss, Damage

Gift Cards are protected by a PIN that is provided to you with the issue of your Gift Card. You acknowledge that the PIN is our way of identifying you and we may allow purchases with your Gift Card to anyone who enters a valid Gift Card and its PIN. 

The PIN does not offer any protections if your Gift Card is lost or stolen. You acknowledge that you are solely responsible for the security of your Gift Card and its PIN number and for any loss caused by use of your Gift Card and PIN by another person whether or not authorised or contemplated by you.

To report a lost or stolen Gift Card please call +613 9292 5568 during business hours.

However, please note that defaced, mutilated, altered, lost, or stolen Gift Cards will not be replaced, refunded or redeemed. 

6. Property in Physical Gift Card

Gift Cards remain our physical property at all times. We may at our sole discretion request that an expended or expired Gift Card be destroyed or returned to us at any time. 

7. Liability for Gift Card Transactions

You are liable for all transactions on the Gift Card except to the extent to which there has been fraud or negligence by us or any of our employees.

8. Limitation of Liability

Nothing in these Terms excludes any non-excludable rights, warranties or guarantees under the Australian Consumer Law (ACL). Apart from the foregoing, any conditions implied by any other laws are excluded from these Terms. To the maximum extent permitted by law, we are not liable to you for any loss or damage (whether direct, indirect or consequential) however caused, nor will we be in default under these Terms for failure to perform or observe any of our obligations for any reason or cause except by gross negligence on our part. To the extent permitted by law, if we are liable to you, the maximum aggregate liability to you is limited to the Card Value on your Gift Card. 

9. Privacy and Confidentiality

Our Privacy Policy explains how we handle the personal information that we may collect from you with respect to the Gift Card. A copy of our Privacy Policy can be accessed via the following Crown Melbourne Limited (ABN 46 006 973 262) link https://www.crownmelbourne.com...

10. Changes to these Terms

We reserve the right to change any of the terms contained in these Terms at any time. The current full version of the Terms incorporating any changes will be published on www.dinnerbyheston.com/voucher...

11. Enquiries or complaints

If you require any further information about anything in these Terms or the use of the Gift Card or would like to raise any issue or error you believe was made in respect of your Gift Card please contact us on +613 9292  5568 or events@dinnerbyheston.com.au.

12. Applicable Law

These Terms are construed and enforced in accordance with the laws of Victoria, Australia and any dispute arising from or in connection with these Terms or the use of a Gift Card shall be subject to the jurisdiction of the courts of Victoria.