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International Women's Day

In celebration of International Women’s Day we would like to highlight some of the wonderful women that work with Dinner by Heston, both in Melbourne and London.

Elena Diaz Hooper
01 March 2019
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Lisa Crespin, Senior Chef de Partie

Nationality/nationalities: French

Did you study to be in hospitality? Yes, for three years at a culinary school in Sisteron, in the Alpes-de-Haute-Provence region of France.

How long have you been working in restaurants? Where have you worked over the years?

Technically ten years but my family owns and runs a restaurant in Moustiers-Ste-Marie so unofficially, quite a bit longer. I’ve been with Dinner since February 2013, so just over six years. I worked at Le Gavroche and L’Autre Pied in London. I also had the amazing experience of working with The Fat Duck when it was here in Melbourne.

What is your favourite part of your job at Dinner?

Everyone here works together for the same end goal. In a lot of places you are on your own, here everyone helps everyone else to make sure that prep is done and service goes as smoothly as possible.

I enjoy being involved in the dish development process when Ash (Ashley Palmer-Watts) and Tom (group head chef) come over from the UK. It good to see how everyone puts their heads together to think; it will be useful when I open a restaurant later in life.

How do you feel women are represented in the hospitality industry?

There are quite a few more women in the industry nowadays. Though it’s not a question of being female or male, you just have to have passion for what you do and the right kind of character.

 

Lucie Hardy, Assistant Restaurant Manager of Wine

Nationality/nationalities: French.

Did you study to be in hospitality? Yes.

How long have you been working in restaurants? Where have you worked over the years?

 Since I was 16 years old.  Over the years I have worked at Ten Minutes by Tractor here in Victoria and Manoir du Lys, La Table du Square and Le Mas des Aigras in France. I have been at Dinner for seven months now. I love being an active element in the guest experience; to make a dinner, an aperitif or just sharing a glass of wine an unforgettable memory.

What is your favourite part/aspect of your job at Dinner?

I love when guests trust our recommendations or give us (sommeliers) the freedom to choose for them, especially with references they have never heard of.  My favourite project so far was taking part in putting together our huge Coravin selection with Loic, who heads our beverage team.

How do you feel women are represented in the hospitality industry?

Equality is on the way, women are more present in management and high responsibility positions. Especially in the wine part of hospitality, sommelerie is known to be a masculine industry however the presence of people like Pascaline Lepeltier and Jane Lopes is a real source of inspiration.

 

Gianna Marie Gallo, Demi Chef de Partie

Nationality/nationalities: Filipino, Italian and Canadian

Did you study to be in hospitality? Yes. I went to the Arts Institute of Vancouver.

How long have you been working in restaurants? Where have you worked over the years?

Five years and have been at Dinner for two! My dad is a chef so I was sort of nudged into it. I’ve worked at Boulevard and Thierry in Vancouver then moved to Melbourne and worked at Bibelot. I love food, especially making the beautiful desserts we have here on the menu.

What is your favourite part/aspect of your job at Dinner?

I love how the Pastry is just as important as the rest of the kitchen. It isn’t just an afterthought. When we first get our recipes from the development team in the UK, I love the process of trying and testing before a dish goes on the menu. There is always a bit of trial and error but I enjoy helping with the troubleshooting.

How do you feel women are represented in the hospitality industry?

You usually find that a lot of kitchens are not too even, but here is different. There is quite a good balance. Often people think that women might be more sensitive or less physically capable but that has nothing to do with it, it’s all about attitude and where your head is. If Gigi can do it, so can you!

 

Leanne Usher, Guest Relations Manager  

Nationality/nationalities: British

Did you study to be in hospitality? No, I studied P.E and Sports Science at college then university.

How long have you been working in restaurants? Where have you worked over the years?

My love of hospitality started with my first job in a café at 13, then worked in a hotel restaurant at the age of 16. I spent some time in reservations after graduating, but missed the hustle and bustle of services. This prompted me to move to London and take a hospitality career more seriously.

Now I have been with Dinner for eight years. I love the opportunity to meet and work alongside people from all over the world. Whether you wish to work in the UK, Europe, the Americas, Canada, or Australia you are always likely to come across someone that you might have previously worked with.

What is your favourite part/aspect of your job at Dinner?

The opportunity to be constantly learning and developing. I started at Dinner London as a section waiter, and am currently Guest Relations Manager here. I love to train those who have just started or are in junior positions as I feel I can relate. My favourite project was the opening of Dinner Melbourne. We are a close knit group and feel I so privileged to be learning and working alongside some of the world’s best!

How do you feel women are represented in the hospitality industry?

Certainly more appreciated and acknowledged as the years go by. Dinner is a great example of women in management positions; most of our front of house management team is female.

 

 
Angelique Musico, Marketing Manager

Nationality/nationalities: Australian

Did you study to be in hospitality? No, I completed a Bachelor of Business with a major in Marketing.

How long have you been working in restaurants? Where have you worked over the years?

2 years – Dinner by Heston Blumenthal is my first role in hospitality. I worked in Marketing and Project Management at a few large technology companies before this.

What is your favourite part/aspect of your job at Dinner?

I have the best job! Besides getting to taste dishes, my favourite part of my job is the people I get to work with. I have been fortunate to work on collaborations with Bromley & Co, The Australian Ballet for Melbourne Food & Wine and the National Gallery of Victoria for the NGV Gala.

The NGV Gala 2018 was our first ever offsite collaboration in Melbourne and my favourite project so far. We replicated The Bar for the night at the NGV. After months of preparing and planning it was fantastic to see it all come together. It was amazing to work with creative likeminded people that appreciated our brand (and our meticulous ways) as much as we do.

How do you feel women are represented in the hospitality industry?

As Dinner is my first role within hospitality so I feel like I have only ever had a positive first-hand experience. I work with some of the most passionate, dedicated and talented team. I love that being mindful is now a focus within hospitality industry. We have seen this impact throughout, for example the World’s 50 Best announcing changes to their rules this year.

 

Lorraine Paradero, Events Manager 

Nationality/nationalities: Australian born Filipino.

Did you study to be in hospitality? No, honestly I fell into hospitality. I graduated with a Bachelor of Medical Science, moved into my Master of Philosophy in Medicine and worked in a 4 star hotel on the side. In my final year of Masters, I realised that the lab wasn't for me and decided to give hotel F&B a real shot.

How long have you been working in restaurants? Where have you worked over the years?

I grew up working in restaurants; I worked in my father's Filipino restaurant in Sydney when I was 15 years old. When I moved to Melbourne in 2014 I was part of the pre-opening team for the Sheraton Melbourne. After a year I went to The Atlantic before moving to Dinner in 2016 where I have worked for three years.

Best things about being in hospitality: Meeting new people and the food...all the delicious food!

What is your favourite part/aspect of your job at Dinner?

Being part of such a prestigious brand and a team of people who are all so driven and passionate about what they do. One thing that I’m quite proud of is how the Events have grown here at Dinner. We started with our intimate PDR and Chef’s Table experiences but have now successfully executed many private and partial hires for groups. We’ve also started exploring our offsite capabilities and cocktail receptions. The possibilities are endless and I suppose Events is always an ongoing project in itself.

How do you feel women are represented in the hospitality industry?

Working in food and beverage is a challenging feat. I know there have been several times where I’ve questioned my abilities to keep up with it all but I think that this is still common amongst women in the industry. I feel women are still underrepresented in our industry however from what I can see this is definitely changing especially here in Australia.

 

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Please refer to our Privacy Collection Statement

Privacy Collection Statements

Crown Melbourne Limited (Crown), Dinner by Heston Blumenthal (Dinner) and Analytical Systems Pty Ltd trading as Open Table (Open Table) collect your personal information in order to secure your reservation at Dinner and for marketing purposes. Please refer to the Open Table Privacy Policy for full details about how your personal information will be treated by Open Table. Please note that if you do not provide this information you cannot make an online reservation at Dinner. Please contact Crown Reservations on 03 9292 5777, if you wish to make a telephone reservation instead.  Open Table will disclose your personal information to Crown and to Dinner. Personal information provided by Open Table to Crown and to Dinner will be treated in accordance with the Crown Privacy Policy and the Dinner Privacy Policy respectively. Dinner will disclose your credit or debit card details to Commonwealth Bank of Australia (CBA) in order to process any charges. Your personal information may also be disclosed by Crown and/or Dinner to its associated entities. Please note that associated entities of Dinner may include one or more entities located outside of Australia (Overseas Recipients) which are not bound by Australian privacy laws. In providing your personal information to Dinner (including via Crown or the Open Table booking system) you expressly consent to such disclosure. Please refer to the Crown privacy policy at www.crownmelbourne.com.au/general/privacy-policy, the Dinner Privacy Policy at www.dinnerbyheston.com.au and the Open Table privacy policy at https://www.opentable.com.au/l... for full details, including how you may access, update, correct your personal information and/or complain about a privacy breach. Dinner by Heston Blumenthal Crown Towers, Level 3, 8 Whiteman Street, Southbank, 3006.

Privacy Collection Statements

Crown Melbourne Limited (Crown), Dinner by Heston Blumenthal (Dinner) and Analytical Systems Pty Ltd trading as Open Table (Open Table) collect your personal information in order to secure your reservation at Dinner and for marketing purposes. Please refer to the Open Table Privacy Policy for full details about how your personal information will be treated by Open Table. Please note that if you do not provide this information you cannot make an online reservation at Dinner. Please contact Crown Reservations on 03 9292 5777, if you wish to make a telephone reservation instead.  Open Table will disclose your personal information to Crown and to Dinner. Personal information provided by Open Table to Crown and to Dinner will be treated in accordance with the Crown Privacy Policy and the Dinner Privacy Policy respectively. Dinner will disclose your credit or debit card details to Commonwealth Bank of Australia (CBA) in order to process any charges. Your personal information may also be disclosed by Crown and/or Dinner to its associated entities. Please note that associated entities of Dinner may include one or more entities located outside of Australia (Overseas Recipients) which are not bound by Australian privacy laws. In providing your personal information to Dinner (including via Crown or the Open Table booking system) you expressly consent to such disclosure. Please refer to the Crown privacy policy at www.crownmelbourne.com.au/general/privacy-policy, the Dinner Privacy Policy at www.dinnerbyheston.com.au and the Open Table privacy policy at https://www.opentable.com.au/l... for full details, including how you may access, update, correct your personal information and/or complain about a privacy breach. Dinner by Heston Blumenthal Crown Towers, Level 3, 8 Whiteman Street, Southbank, 3006.

Dinner by Heston Blumenthal Gift Card – Terms and Conditions of Use

1. Introduction

The terms and conditions of use as set out in full below apply to all Dinner by Heston Blumenthal Gift Cards issued by Tipsy Cake Pty Ltd (ABN 54 601 620 580).

BY PURCHASING, REDEEMING OR ATTEMPTING TO REDEEM A DINNER BY HESTON BLUMENTHAL GIFT CARD YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS OF USE.

We recommend you read these terms and conditions of use carefully before using the Dinner by Heston Blumenthal Gift Card.

2. Definitions

Terms means these terms and conditions of use.

Gift Card means the Dinner by Heston Blumenthal Gift Cards issued by Tipsy Cake Pty Ltd (ABN 54 601 620 580)

Card Value means the total remaining value on the Gift Card at any time.

Expiry Date means the date of expiration of the Gift Card, being a date 12 months after the date of issue of the Gift Card.

PIN means the unique access PIN printed on the back of the Gift Card or provided to you electronically in respect of the Gift Card.

We/us/our is a reference to Tipsy Cake Pty Ltd (ABN 54 601 620 580) trading as Dinner by Heston Blumenthal.

You/your is a reference to the person in possession of the Gift Card at the relevant time or the person who authorises another person to do anything with Gift Card on their behalf for the purposes of these Terms

3. Using the Gift Card

Purchase of Card

Gift Cards can only be purchased from and issued by us. To purchase a Gift Card fill out the online form via the following link: [http://www.dinnerbyheston.com/vouchers] or call us on +613 9292 5568 during business hours. When purchasing a Gift Card you will need to nominate the amount of value to be loaded on each Gift Card. The minimum value of $200 must be loaded onto the Gift Card at the time of purchase. There is no set maximum value.

Redeeming the Gift Card

Gift Cards are only redeemable at Dinner by Heston Blumenthal restaurants in Australia. Address details for restaurants can be found via the following link: [www.dinnerbyheston.com] or by calling +613 9292 5568 during business hours.

Gift Cards can only be redeemed for goods and services the value of which does not exceed the Card Value. If you wish to purchase goods or services that exceed the Card Value, you must pay the excess amount using another payment method.

Gift Cards can be redeemed up to the Card Value either partially (in several transactions) or in full (in a single transaction).

Checking Card Value

You can check the Card Value of your Gift Card, Expiry Date by calling +613 9292 5568 during business hours.

Expiry Date

Gift Cards are only valid for a period of twelve (12) months commencing on and from the date of issue and expiring on the Expiry Date. Gift Cards must be redeemed within the twelve (12) months period on or before the Expiry Date. Gift Cards after the Expiry Date will be void and not valid for redemption. 

It is your responsibility to keep track of the Expiry Date of your Gift Card.

4. Unused Card Value 

Gift Cards cannot be returned for a refund, reloaded or consolidated to a new Gift Card or any other form of credit.

No portion of the Card Value will be credited, redeemed, refunded or returned as cash or any other form of creditable value (as unused Card Value) either before or after the Expiry Date.

Gift Cards cannot be used to obtain a cash advance or for the purchase of another Gift Card or in exchange for any other type of gift card, gift voucher, discount or reward.

5. Security, Loss, Damage

Gift Cards are protected by a PIN that is provided to you with the issue of your Gift Card. You acknowledge that the PIN is our way of identifying you and we may allow purchases with your Gift Card to anyone who enters a valid Gift Card and its PIN. 

The PIN does not offer any protections if your Gift Card is lost or stolen. You acknowledge that you are solely responsible for the security of your Gift Card and its PIN number and for any loss caused by use of your Gift Card and PIN by another person whether or not authorised or contemplated by you.

To report a lost or stolen Gift Card please call +613 9292 5568 during business hours.

However, please note that defaced, mutilated, altered, lost, or stolen Gift Cards will not be replaced, refunded or redeemed. 

6. Property in Physical Gift Card

Gift Cards remain our physical property at all times. We may at our sole discretion request that an expended or expired Gift Card be destroyed or returned to us at any time. 

7. Liability for Gift Card Transactions

You are liable for all transactions on the Gift Card except to the extent to which there has been fraud or negligence by us or any of our employees.

8. Limitation of Liability

Nothing in these Terms excludes any non-excludable rights, warranties or guarantees under the Australian Consumer Law (ACL). Apart from the foregoing, any conditions implied by any other laws are excluded from these Terms. To the maximum extent permitted by law, we are not liable to you for any loss or damage (whether direct, indirect or consequential) however caused, nor will we be in default under these Terms for failure to perform or observe any of our obligations for any reason or cause except by gross negligence on our part. To the extent permitted by law, if we are liable to you, the maximum aggregate liability to you is limited to the Card Value on your Gift Card. 

9. Privacy and Confidentiality

Our Privacy Policy explains how we handle the personal information that we may collect from you with respect to the Gift Card. A copy of our Privacy Policy can be accessed via the following Crown Melbourne Limited (ABN 46 006 973 262) link https://www.crownmelbourne.com...

10. Changes to these Terms

We reserve the right to change any of the terms contained in these Terms at any time. The current full version of the Terms incorporating any changes will be published on www.dinnerbyheston.com/voucher...

11. Enquiries or complaints

If you require any further information about anything in these Terms or the use of the Gift Card or would like to raise any issue or error you believe was made in respect of your Gift Card please contact us on +613 9292  5568 or events@dinnerbyheston.com.au.

12. Applicable Law

These Terms are construed and enforced in accordance with the laws of Victoria, Australia and any dispute arising from or in connection with these Terms or the use of a Gift Card shall be subject to the jurisdiction of the courts of Victoria.