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Melbourne, the home of Dinner

"I’ve gone shopping in the markets, had some of the best coffee in my life, cycled through forests and along incredible coastal roads, visited mind blowing wineries and just simply immersed myself in this great city." 

Ashley Palmer-Watts
30 June 2017
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I’ve been in and out of Australia visiting a few times over the years.  I have always had the best time, but it is very different living in a place than just visiting.  From 2014 with the preparation and then the opening of Dinner I have been commuting between London and Melbourne regularly, sometimes up to 9 times a year.  I like to remain very hands on with the team and in this business it is crucial to be actively involved with the restaurant.  However there is a great benefit to those long flights and that is Melbourne and how much I actually enjoy coming here. 

I have travelled around Australia a little, but most of the time I spend in Victoria. I enjoy eating out in the wide ranging diversity of the many restaurants in Melbourne but when you travel a lot its also nice to “live” in the city.  I’ve gone shopping in the markets, had some of the best coffee in my life, cycled through forests and along incredible coastal roads, visited mind blowing wineries and just simply immersed myself in this great city. 

Melbourne is one of the friendliest cities I have ever visited and I love sitting at the bar in Dinner and just enjoying the view and the energy in the room, overlooking the city skyline. I have made many friends here and at Dinner we always talk about the kindness and warmth of the welcome we have received.

Melbourne is one of the friendliest cities I have ever visited.

Ashley Palmer-Watts

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Please refer to our Terms & Conditions

Privacy Collection Statements

Crown Melbourne Limited (Crown), Dinner by Heston Blumenthal (Dinner) and Analytical Systems Pty Ltd trading as Open Table (Open Table) collect your personal information in order to secure your reservation at Dinner and for marketing purposes. Please refer to the Open Table Privacy Policy for full details about how your personal information will be treated by Open Table. Please note that if you do not provide this information you cannot make an online reservation at Dinner. Please contact Crown Reservations on 03 9292 5777, if you wish to make a telephone reservation instead.  Open Table will disclose your personal information to Crown and to Dinner. Personal information provided by Open Table to Crown and to Dinner will be treated in accordance with the Crown Privacy Policy and the Dinner Privacy Policy respectively. Dinner will disclose your credit or debit card details to Commonwealth Bank of Australia (CBA) in order to process any charges. Your personal information may also be disclosed by Crown and/or Dinner to its associated entities. Please note that associated entities of Dinner may include one or more entities located outside of Australia (Overseas Recipients) which are not bound by Australian privacy laws. In providing your personal information to Dinner (including via Crown or the Open Table booking system) you expressly consent to such disclosure. Please refer to the Crown privacy policy at, the Dinner Privacy Policy at and the Open Table privacy policy at for full details, including how you may access, update, correct your personal information and/or complain about a privacy breach. Dinner by Heston Blumenthal Crown Towers, Level 3, 8 Whiteman Street, Southbank, 3006.

Dinner by Heston Blumenthal Gift Card – Terms and Conditions of Use

1. Introduction

The terms and conditions of use as set out in full below apply to all Dinner by Heston Blumenthal Gift Cards issued by Tipsy Cake Pty Ltd (ABN 54 601 620 580).


We recommend you read these terms and conditions of use carefully before using the Dinner by Heston Blumenthal Gift Card.

2. Definitions

Terms means these terms and conditions of use.

Gift Card means the Dinner by Heston Blumenthal Gift Cards issued by Tipsy Cake Pty Ltd (ABN 54 601 620 580)

Card Value means the total remaining value on the Gift Card at any time.

Expiry Date means the date of expiration of the Gift Card, being a date 12 months after the date of issue of the Gift Card.

PIN means the unique access PIN printed on the back of the Gift Card or provided to you electronically in respect of the Gift Card.

We/us/our is a reference to Tipsy Cake Pty Ltd (ABN 54 601 620 580) trading as Dinner by Heston Blumenthal.

You/your is a reference to the person in possession of the Gift Card at the relevant time or the person who authorises another person to do anything with Gift Card on their behalf for the purposes of these Terms

3. Using the Gift Card

Purchase of Card

Gift Cards can only be purchased from and issued by us. To purchase a Gift Card fill out the online form via the following link: [] or call us on +613 9292 5568 during business hours. When purchasing a Gift Card you will need to nominate the amount of value to be loaded on each Gift Card. The minimum value of $200 must be loaded onto the Gift Card at the time of purchase. There is no set maximum value.

Redeeming the Gift Card

Gift Cards are only redeemable at Dinner by Heston Blumenthal restaurants in Australia. Address details for restaurants can be found via the following link: [] or by calling +613 9292 5568 during business hours.

Gift Cards can only be redeemed for goods and services the value of which does not exceed the Card Value. If you wish to purchase goods or services that exceed the Card Value, you must pay the excess amount using another payment method.

Gift Cards can be redeemed up to the Card Value either partially (in several transactions) or in full (in a single transaction).

Checking Card Value

You can check the Card Value of your Gift Card, Expiry Date by calling +613 9292 5568 during business hours.

Expiry Date

Gift Cards are only valid for a period of twelve (12) months commencing on and from the date of issue and expiring on the Expiry Date. Gift Cards must be redeemed within the twelve (12) months period on or before the Expiry Date. Gift Cards after the Expiry Date will be void and not valid for redemption. 

It is your responsibility to keep track of the Expiry Date of your Gift Card.

4. Unused Card Value 

Gift Cards cannot be returned for a refund, reloaded or consolidated to a new Gift Card or any other form of credit.

No portion of the Card Value will be credited, redeemed, refunded or returned as cash or any other form of creditable value (as unused Card Value) either before or after the Expiry Date.

Gift Cards cannot be used to obtain a cash advance or for the purchase of another Gift Card or in exchange for any other type of gift card, gift voucher, discount or reward.

5. Security, Loss, Damage

Gift Cards are protected by a PIN that is provided to you with the issue of your Gift Card. You acknowledge that the PIN is our way of identifying you and we may allow purchases with your Gift Card to anyone who enters a valid Gift Card and its PIN. 

The PIN does not offer any protections if your Gift Card is lost or stolen. You acknowledge that you are solely responsible for the security of your Gift Card and its PIN number and for any loss caused by use of your Gift Card and PIN by another person whether or not authorised or contemplated by you.

To report a lost or stolen Gift Card please call +613 9292 5568 during business hours.

However, please note that defaced, mutilated, altered, lost, or stolen Gift Cards will not be replaced, refunded or redeemed. 

6. Property in Physical Gift Card

Gift Cards remain our physical property at all times. We may at our sole discretion request that an expended or expired Gift Card be destroyed or returned to us at any time. 

7. Liability for Gift Card Transactions

You are liable for all transactions on the Gift Card except to the extent to which there has been fraud or negligence by us or any of our employees.

8. Limitation of Liability

Nothing in these Terms excludes any non-excludable rights, warranties or guarantees under the Australian Consumer Law (ACL). Apart from the foregoing, any conditions implied by any other laws are excluded from these Terms. To the maximum extent permitted by law, we are not liable to you for any loss or damage (whether direct, indirect or consequential) however caused, nor will we be in default under these Terms for failure to perform or observe any of our obligations for any reason or cause except by gross negligence on our part. To the extent permitted by law, if we are liable to you, the maximum aggregate liability to you is limited to the Card Value on your Gift Card. 

9. Privacy and Confidentiality

Our Privacy Policy explains how we handle the personal information that we may collect from you with respect to the Gift Card. A copy of our Privacy Policy can be accessed via the following Crown Melbourne Limited (ABN 46 006 973 262) link

10. Changes to these Terms

We reserve the right to change any of the terms contained in these Terms at any time. The current full version of the Terms incorporating any changes will be published on

11. Enquiries or complaints

If you require any further information about anything in these Terms or the use of the Gift Card or would like to raise any issue or error you believe was made in respect of your Gift Card please contact us on +613 9292  5568 or

12. Applicable Law

These Terms are construed and enforced in accordance with the laws of Victoria, Australia and any dispute arising from or in connection with these Terms or the use of a Gift Card shall be subject to the jurisdiction of the courts of Victoria.